import and exportAgents refer to professional service institutions providing enterprises withFull - process trade service solutions, including but not limited to: customs declaration/inspection, document preparation, logistics transportation, foreign exchange settlement, tax planning and other core processes. Compared with self-operated exports, agency model has three core advantages:
Lower qualification threshold: No need for enterprises to obtain customs AEO certification, import/export operation rights and other qualifications themselves
Stronger risk controllability: Professional teams handle complex issues like trade compliance and exchange rate fluctuations
Operating cost optimization: No need to establish a professional team, pay service fees based on business volume
What practical business problems can import and export agency services solve?
According to statistics from the General Administration of Customs in 2023, companies using professional agency services have seen an average 40% improvement in customs clearance efficiency. Specific service scenarios include:
Document processing pain points:
Commercial invoice/packing list preparation standards
Handling customs classification disputes (especially important after the implementation of the new HS code in 2025)
Customs clearance obstacle resolution:
Pre-classification services to avoid declaration errors
Special supervision zone cargo handling
Returned goods declaration process optimization
How to choose a reliable import and export agency company?
It is recommended to establish an evaluation system from five dimensions:
Qualification review: Verify customs registration number and business license scope
Industry experience: Focus on examining operation cases in target markets (such as RCEP member countries)
: Document review process, historical data of error rates: Inquire about cargo insurance and dispute resolution mechanisms
Risk Response Mechanism: By 2025, mainstream agency companies should have EDI electronic data exchange systems
Service transparency: Request detailed fee breakdown and visual tracking of operation nodes
Common misconceptions about import and export agency services revealed
Based on over 200 dispute cases weve handled, special reminders include:
Low - price trap: Services significantly below market price often come with hidden charges
Responsibility confusion: Need to clarify responsibility division for quality disputes and intellectual property issues
Qualification proxy risks: Strictly prohibit conducting business under another companys name
Calculation formula: Tax rebate amount = (Invoice amount × Tax rebate rate) - Agent service feeEquipment ExportIn 2023, a company lost $120,000 due to selecting an unqualified agent, resulting in a full container being detained at the destination port. This case serves as a warning.
Quick answers to common questions about import and export agency services
Q: What items are included in agency fees?
A: Typically includes customs declaration fees, document fees, transportation service fees. Special services (such as expedited clearance) are charged separately
Q: How to handle cargo damage during transportation?
A: Formal agents will assist in initiating the insurance claims process, which needs to be carried out in accordance with the signed transportation terms.
Q: How to ensure commercial information security?
A: A confidentiality agreement should be signed, and the agent should obtain ISO27001 information security management certification.